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HR How-To: Employee Retention

HR How-To: Employee Retention is one of the books in the new CCH® HR How-To Series, which presents the key information you need to know concerning important human resource issues. Delivered in a matter-of-fact, "conversational" style, the Series provides an easy-to-scan listing of typical topics and questions most often asked by HR professionals. The content is explained in easy-to-follow terms, and then demonstrated through "stories" in order to apply the concepts to realistic and familiar workplace settings. The information is intuitively organized by the professional's day-to-day encounter with real-world issues.

HR How-To: Employee Retention covers topics such as how to:

• Measure and interpret your turnover rate
• Reward top performance
• Retain a diverse workforce

Features and Benefits

• "What You Need to Know" section where critical must-know issues are presented in a quick fact form
• "What-If" scenarios that explore gray areas, providing insights into real-life, challenging situations. Within these scenarios you'll also see:
• Best practices to learn what has worked effectively for others
• Worst case scenarios often the most effective way to learn
• What went wrong for others and how to avoid the same results
• Strategies for communicating information to your workforce, including samples, case studies, graphical representations, mnemonics, and more
• Checklists that summarize the information most useful to your HR work
• Step-by-step how-to's
• Self audits
• Quizzes to measure retention of material learned.

Table Of Contents

• Chapter 1: Why is Retention Important?
• Chapter 2: What do Employees Want?
• Chapter 3: Recruiting & Hiring: Retention Starts Here
• Chapter 4: Rewards & Recognition
• Chapter 5: Performance Appraisals
• Chapter 6: Good Management Practices / Leadership
• Chapter 7: Mentoring
• Chapter 8: Employee Training & Development
• Chapter 9: Discrimination & Harassment
• Chapter 10: Retention of Diverse Employees: Special Concerns and Challenges
• Chapter 11: Exit Interviews: Importance of Knowing Why People Leave